Refund Policy

DO YOU TAKE RETURNS AND EXCHANGES?

We Sure Do! Please read our returns policy below! If you meet the criteria below, you can simply return your item(s) to our warehouse via this link:

*** ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR 

Requests for returns or exchanges must be made within 7 days of receiving your order. Personalized items cannot be exchanged as we cannot stock them. 

If you need to return or exchange your order, please read the following instructions carefully:

Any further questions about our return policy?
Please send us an email at (info@gotya.com) and we will help you out to the best of our abilities!